Accessibility
Current notification
The museum is currently closed!
We have moved. The museum at Potsdamer Platz is permanently closed. Unfortunately, you cannot yet visit us at our new location, the E-Werk. As soon as we reopen, you will find all the information on accessibility on this page as usual. Here you can find out everything about our move.
Accessibility
General information
Due to our change of premises, the Kinemathek museum is closed for the time being. During the Berlin International Film Festival, it will temporarily open for film screenings and events. However, we would like to point out that not all areas of the building are fully accessible due to structural conditions and, in particular, because the building is under a preservation order. Should you need specific information or assistance, we will be happy to help. Please contact the staff member responsible in advance by info [at] deutsche-kinemathek.de (email) to discuss your needs.
Access
Due to our change of premises, the Kinemathek museum is closed for the time being. During the Berlin International Film Festival, it will temporarily open for film screenings and events. However, we would like to point out that not all areas of the building are fully accessible due to structural conditions and, in particular, because the building is under a preservation order. Should you need specific information or assistance, we will be happy to help. Please contact the staff member responsible in advance by info [at] deutsche-kinemathek.de (email) to discuss your needs.
Getting to the museum
Information on how to get to our institute can be found on our page to plan your visit.
To make your journey easier, we recommend the free VBB bus & train assistance service for people with special needs. Further information can be found here.
Barrier-free toilets
Barrier-free toilets are located at the back of the main hall.
Support
We will be happy to assist you in advance to prepare for your visit. Please feel free to contact us at: info [at] deutsche-kinemathek.de (info[at]deutsche-kinemathek[dot]de)
If you have any questions while on-site, please contact the supervisory staff on the premises or the employees at the foyer desk.
Assistance animals
Assistance dogs, such as guide dogs for the blind, are allowed. No other animals may be brought into the Kinemathek.
FAQ
Where can I find support for planning my barrier-free visit?
We’re happy to help you plan a barrier-free visit and have a variety of helpful information related to minimal-barrier visits to our exhibits and archives.
Contact:
Education
Jurek Sehrt
+49 30 300903-622
bildung [at] deutsche-kinemathek.de (bildung[at]deutsche-kinemathek[dot]de)
Is there a handicapped parking lot?
Unfortunately there are no parking options at our museum itself. The Sony Center underground parking garage does offer 38 handicapped parking spots.
What support is available when traveling with public transit?
Berlin’s public transit system offers a free support service for people with special needs to help them reach their destination more easily. More details about the VBB Bus & Bahn-Begleitservice can be found here.
To the VBB
www.vbb.de/de/article/fahrplan/barrierefrei-reisen/bus-und-bahn-begleitservice/1800.html
Is the museum wheelchair-accessible?
Yes. All exhibits may be reached via elevator and there is enough space to navigate the exhibits with a wheelchair. The barrier-free entrance is in the rear of the film museum, on the Sony Center side.
Where can I get support on the day of my visit?
Once you have arrived at the museum, one of our visitor care specialists will be glad to assist you further. Simply contact the staff at the museum ticket desk or at the information counter in the museum’s entrance area.
Where can I find handicapped toilets?
Handicapped toilets can be found on both the 2nd basement floor of the museum and on the 2nd floor above ground level (labeled as 3rd floor in German) within the exhibit. Ask one of our visitor care specialists if you have any questions.
May I bring animals into the museum?
Service animals such as seeing eye dogs are allowed in the museum. Unfortunately we cannot allow any other animals.
Are there any programs oriented specifically to barrier-free or inclusive visitors?
We offer a selection of programs oriented specifically to barrier-free or inclusive visitors such as the visually and hearing-impaired and persons with special needs. These can be booked individually or visited as part of public events.
Contact:
Education
Jurek Sehrt
+49-30-30 300903-622
bildung [at] deutsche-kinemathek.de (bildung[at]deutsche-kinemathek[dot]de)
Do you have a changing room for diapers?
There is a changing room on the second basement level of the museum, near the bathrooms.
Will my stroller fit into all of the exhibits?
Yes. All exhibits may be reached via elevator and there is enough space to move through the exhibits with a stroller.